You have the right to revoke this contract within 30 days, without giving reasons. To exercise your right of withdrawal, you must tell us (Stage GmbH, Bei den Pferdeställen 8, 72072 Tübingen, Germany, email@example.com, tel. +49 (0)7071 94 83 800) you have decided to cancel the contract by sending a clearly worded email.
To comply with the cancellation deadline, it is enough to notify us that you are exercising your right to cancel before the cancellation deadline arrives.
Consequences of cancellation
If you cancel this agreement, we must reimburse you for any payments we have received from you, including delivery charges (but excluding any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), without undue delay and no later than 14 days from the date on which we receive notice of your withdrawal from the agreement.
We may refuse to refund you until we have received the goods back, or until you have provided proof that the goods have been collected by our courier.
If you return sofa modules or sofas using our courier network, please note the following:
The products will be returned by a Stage courier in the same way that they were delivered. This means that if you chose the Assembly Service, returns will be handled via the Assembly Service module. The same applies to products delivered disassembled. *(1)
The two types of service cannot be combined.
Customers pay the direct costs of returning goods via our courier network. These are as follows:
|Return costs||Value of goods|
|0 – 4.000 €||4.000 € – 10.000 €||10.000 € - 15.000 €||Ab 15.000 €|
|Disassembled delivery service||200 €||200 €||325 €||450 €|
|Assembly Service||350 €||475 €||575 €|
Returns not using the courier network are free of charge.
You will only have to pay for any loss of value of the goods if they are devalued due to you handling them beyond the extent necessary for checking their condition, properties and function.
Sample cancellation form
Whatever method you choose, the following points must be included:
- To: STAGE GmbH, Bei den Pferdeställen 8, 72072 Tübingen, Germany Support@stage-interior.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following services (*)
- Ordered on (*) / received on (*)
- Full name of consumer(s)
- Full address of consumer(s)
- Signature of consumer(s) – only if message is on paper
(*) Delete as appropriate.
Note*1Disassembled delivery service:
The goods must be in their original packaging and ready for collection on the pallet(s) on which they came.Assembly Service:
This service includes disposing of any transport and packaging materials upon delivery. In the event of a return, the transport and packaging materials needed are therefore provided by our courier and the sofa is packed up on site.